Last updated: February 6, 2026

1. Introduction

Feng Shui Angels ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password
Birth Data: Date of birth, time of birth, place of birth, gender — required for astrological calculations
Payment Information: Processed securely by Stripe; we do not store full card numbers
Reading Inputs: Questions submitted to the Oracle, partner details for Cosmic Matcher
Communications: Support inquiries, feedback, and correspondence

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, reading history
Device Information: Browser type, operating system, device identifiers
Log Data: IP address, access times, referring URLs
Cookies: See our Cookie Policy

3. How We Use Your Information

We use your information to:

Provide and personalize the Service, including astrological calculations and readings
Process subscriptions and payments
Send transactional emails (receipts, account notifications)
Send marketing communications (with your consent)
Improve and optimize the Service
Detect and prevent fraud or abuse
Comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the EEA/UK, we process data based on:

Contract: To provide the Service you requested
Consent: For marketing emails and optional data processing
Legitimate Interests: To improve the Service, prevent fraud, ensure security
Legal Obligation: Tax records, regulatory compliance

5. Data Sharing

We do not sell your personal data. We may share data with:

Service Providers: Stripe (payments), MongoDB (database), DeepSeek (AI processing), Novita AI (image generation)
Analytics Partners: To understand usage patterns (anonymized where possible)
Legal Authorities: When required by law or to protect our rights
Business Transfers: In the event of merger, acquisition, or asset sale

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account deletion:

Most personal data is deleted within 30 days
Payment records are retained for 7 years (tax/legal requirements)
Anonymized analytics data may be retained indefinitely

7. Your Rights

Depending on your location, you may have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data ("right to be forgotten")
Portability: Receive your data in a machine-readable format
Restriction: Limit how we process your data
Objection: Object to processing based on legitimate interests
Withdraw Consent: Revoke consent for marketing or optional processing

To exercise these rights, visit your Account Settings or contact us at privacy@fengshuiangels.co.uk.

8. Data Security

We implement industry-standard security measures including:

Encryption in transit (TLS/HTTPS) and at rest
Secure password hashing (bcrypt)
Regular security audits
Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. International Transfers

Your data may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

10. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on the Service. Your continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related inquiries or to exercise your rights:

Email: privacy@fengshuiangels.co.uk

Data Protection Officer: dpo@fengshuiangels.co.uk

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